Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
A Design, Internet, Nonfiction book. Very useful, very impactful. Not nearly enough people pay attention to contingency design, and this book...
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- Filetype: PDF
- Pages: 246 pages
- ISBN: 752064714101 / 0
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More About Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Easy to read with many examples (same as Letting Go of the Words). Some of the reading is cut-and-dry, though, so can be boring if you're not familiar with the terms. Very useful, very impactful. Not nearly enough people pay attention to contingency design, and this book brings it all to the forefront. Highly recommended. Smart, practical guidelines for designing web sites and web applications.The book is broken down into structured guidelines that are both easy to read and reference. While this book was written in 2004, the guidelines hold up surprisingly well. It's uncited and does little to refer to their own end user and A/B testing, which is odd...
